About By Chara
By Chara is a London-based boutique property management services firm founded on the principles of discretion, direct accountability, and personal service. We specialise in property oversight for overseas owners of London's finest residences.
A Professional, Personal Approach
Each client benefits from direct communication, carefully coordinated property care and reliable on-the-ground oversight. By maintaining a focused portfolio, we give every London residence the attention, discretion and accountability it deserves.
Our Philosophy
Direct Accountability
We are not a large property management company. Every client relationship receives direct attention, with decisions made by a London-based team that is present and accountable for outcomes.
Discreet Service
Your privacy and confidence are paramount. We communicate discreetly, handle information with absolute care, and respect the confidentiality that high-net-worth property ownership demands. As a boutique property management services provider, discretion is fundamental to everything we do.
Limited Portfolio, Premium Attention
We deliberately maintain a small portfolio of clients. This isn't a volume business. Each property receives the same careful attention, whether it's a period Georgian townhouse or a contemporary mews residence. Your home doesn't compete for attention with dozens of others.
London-Based Presence
Our team is physically present in London. We understand the city's property market, the contractors you need, the seasonal challenges, and the specific requirements of maintaining fine London residences. Responsive, knowledgeable, and always here.